Helpdesk Opening hours are:
Mon - Fri 8.30am - 5.00pm on 0844 980 8569

To raise a help desk call relating to either hardware or software, please call or email us during the above opening times. Alternatively please use the Contact Us section and we will get back to you within one working day. [Go to Contact Form]

When calling please have your account number or post code along with details of the problem to allow us to resolve the matter swiftly.

For information on common help desk calls please see the help desk FAQ section of this site.

Caring for your hfx system article

Help Desk for hfx software and hardware products only.
Actions performed without hfx guidance are taken at your own risk.

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